Job Description

We are seeking a detail-oriented and proactive Accounts Receivable Specialist to join our team. In this role, you will be responsible for managing the accounts receivable process, including collections, customer credit management, and reporting. You’ll play a vital part in maintaining healthy cash flow, ensuring timely payments, and supporting risk management processes through credit insurance oversight.

Responsibilities:

• Manage and oversee the collection of outstanding accounts receivable balances.
• Contact delinquent accounts to secure payment, negotiate arrangements, and resolve disputes.
• Monitor and manage AR aging reports; prioritize collection efforts based on aging and history.
• Draft and send customer communications including invoices, statements, notices, and collection letters.
• Prepare and complete daily bank deposits via scanning software or local bank visits.
• Respond promptly and professionally to customer inquiries regarding invoices and account balances.
• Collaborate with internal departments to resolve billing discrepancies and customer issues.
• Maintain accurate documentation of collection activities, payment agreements, and correspondence.
• Maintain and manage customer credit limits and approvals in coordination with an external credit insurance provider.
• Submit and track credit insurance claims as needed, and ensure timely and accurate reporting.
• Maintain up-to-date records for credit-insured customers, including credit decisions and supporting documentation.
• Generate and present regular AR performance and aging reports to management.
• Perform other duties as assigned.

Qualifications:

• 3–5 years of experience in collections or accounts receivable management.
• Experience working with credit insurance companies and managing customer credit approvals/claims.
• Proficient in Microsoft Office, especially Excel.
• Experience with QuickBooks and ERP systems (experience with Squid is a plus).
• Strong communication, negotiation, and relationship-building skills.
• Detail-oriented with strong analytical and problem-solving abilities.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Experience Required

3-4 years