Customer Service Rep

About the Employer
  • david welna
  • Verified
Hourly Rate
$23 - $25

Job Description

In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.


Ability to maintain a positive rapport with customers, providing world class service.


Exemplary customer service skills, analytics and problem- solving skills.


Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.


Any other duty, task, or responsibilities as assigned.


Your Qualifications


Minimum of 18 years of age.


1- 2 years of experience in a customer service role.


Ability to perform basic math calculations.


Personable, enthusiastic and engaging personality.


Excellent communication skills, both verbal and written.


Your Benefits


We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits:


Competitive Compensation


Medical, Dental and Vision


Strive Wellness Program


401(k) Matching


Paid Holiday and Paid Time Off (PTO) for all positions


AssuredExcellence®: minimal to no cost medical care and prescription drugs


Flexible Spending Accounts (FSA): Healthcare and Dependent care


Health Spending Account (HSA): with employer contribution


Life & Disability Insurance


Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.


Employee Referral Bonus


Length of Service Award


Compensation Range


TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. Service Partners is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you!


TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.