Job Description

Assistant Dental Manager
Description:
Assistant Dental Manager
Brooklyn, NY
$30 Hourly
FT - Sundays Preferred
Position Summary:
The Assistant Dental Manager supports the Dental Program Director in overseeing day-to-day operations across multiple subdivisions within the department, including the Call Center/Front Desk, Dental Providers and Hygienists, and Dental Assistants. This role plays a critical part in ensuring smooth clinical and administrative workflows, high patient satisfaction, and overall operational excellence.
Key Responsibilities:
Staff Supervision & Scheduling
Assist in supervising front desk and call center staff, including scheduling, patient check-in/checkout, and insurance verification
Coordinate staff vacation schedules to maintain proper departmental coverage
Ensure efficient task distribution and follow-through in the dental records area
Patient & Provider Interaction
Foster a welcoming, patient-centered environment
Serve as a point of contact for patients and providers to address concerns and resolve issues (e.g., emergencies, pre-medication, patient flow)
Support patient satisfaction efforts and maintain positive rapport with all stakeholders
Operational Oversight
Ensure accurate entry of patient demographic and insurance data in appropriate systems
Oversee follow-up for recalls, missed appointments, and cancellations
Monitor provider productivity, appointment scheduling efficiency, and daily patient flow
Assist with staff training to support process improvement and standardization
Education & Experience:
High school diploma required
Prior experience in a healthcare or dental setting preferred
Strong computer proficiency and familiarity with practice management systems
Excellent organizational and interpersonal skills
Ideal Candidate Traits:
Strong leadership presence with a collaborative approach
Effective communicator with a problem-solving mindset
Able to manage multiple priorities and adapt to a fast-paced clinical environment
Committed to delivering high-quality patient service and operational excellence
Email : xxxxx
(718) 819 5800