Job Description

Outreach & Administrative Assistant

We are a growing ABA company seeking a friendly, organized, and proactive Outreach & Administrative Assistant to support our team and families.

This role is ideal for someone who enjoys speaking with people, is confident on the phone, and thrives in an organized, fast-paced environment.

Key Responsibilities

Outreach & Communication

• Respond to new inquiries from prospective families
• Call parents to explain services and guide them through the intake process
• Follow up with leads and maintain consistent communication
• Provide a warm, professional experience for families

Administrative Support

• Coordinate schedules between therapists and families
• Confirm appointments and send reminders
• Assist with onboarding paperwork and documentation
• Maintain organized digital records
• Provide general administrative support to the team

Qualifications

• Excellent phone and communication skills
• Professional, friendly, and confident demeanor
• Strong organizational skills and attention to detail
• Ability to multitask and manage follow-ups
• Comfortable using email, scheduling software, and basic computer programs

Experience in customer service or healthcare is a plus, but not required. We will train the right candidate.

Position Details

• Full-time or Part-time
• Flexible: In-office or Remote (depending on candidate fit)
• $22–$30 per hour
• Opportunity for growth within the company