Job Description

Director of Coordination

A reputable and mission-driven home care agency based in Brooklyn is seeking a Director of Coordination to lead a dynamic team of professionals supporting hundreds of clients across NYC.

If you’re passionate about creating meaningful impact, thrive in a collaborative environment, and are ready to step into a leadership role with real growth potential, we’d love to hear from you.

Why This Opportunity Stands Out

• All Jewish holidays are fully paid time off

• Fridays are always half-days

• Additional PTO + comprehensive health benefits (with no premium cost)

• Childcare reimbursement

• Supportive and stable team culture—this is not an environment with high turnover

• Recently promoted leadership—growth from within is prioritized

About the Role

You’ll lead a multicultural, high-performing team responsible for caregiver scheduling, service coverage, client relations, payroll accuracy, and daily operations. This hands-on leadership role is ideal for someone who can inspire others, think operationally, and maintain a calm, solutions-oriented mindset in a fast-paced setting.

 Key Responsibilities

• Supervise and support coordinators managing caregiver schedules and daily service delivery

• Oversee full shift coverage, including last-minute or emergency staffing

• Drive efficient, accurate caregiver-patient matching

• Ensure compliance with agency standards, DOH regulations, and documentation timelines

• Monitor service delivery and implement corrective actions when needed

• Oversee timely payroll processing while maximizing billing

• Cultivate a culture of accountability, teamwork, and care

Requirements

• At least 3 years of leadership experience in home care coordination or HR, in a LHCSA

• Experience managing high-volume, multilingual teams (on-site and remote)

• Skilled in communication, coaching, scheduling, and compliance oversight

• Proficient in Microsoft Office and scheduling tools (e.g., HHAeXchange, Smartsheet)

• Full-time, on-site availability with occasional after-hours support as needed

Preferred:

• Multilingual (Spanish or Yiddish)

• Knowledge of Medicaid waiver programs

• Experience in quality assurance, internal audits, or process improvement

What We Offer

• Full health, dental, and vision insurance

• FSA & life insurance

• Paid time off & paid holidays (including all Jewish holidays)

• Half-day Fridays

• Childcare reimbursement

• A truly collaborative work environment where your contributions are recognized and valued

Apply today and take the next step in your home care leadership journey—join a team that understands the value of work-life balance, respect, and long-term growth.

Skills Required