Job Description
Location: Howell, NJ
Department: Marketing
Reports To: Executive Leadership
Job Type: This is a full-time, onsite position based in either Howell, NJ or Austin, TX. This position can have some hybrid flexibility which can be discussed during the interview process.
Hours: 9:00 AM – 5:00 PM (EST or CST)
Travel: 10%. All travel will be limited to locations within the U.S (Howell, NJ or Austin, TX) and potentially the Dominican Republic.
About Chai Vision:
Chai Vision is a fast-growing e-commerce company managing a dynamic portfolio of direct-to-consumer (DTC) brands across high-impact categories, including fitness and wellness, kids and toys, home furniture, pet care, camping, and supplements. With a strong presence on platforms such as Shopify, Amazon, and TikTok Shop, we’re scaling rapidly through a data-driven, community-first approach and an unrelenting focus on product-market fit.
We're building a team of entrepreneurial leaders united by a shared mission: to scale our 8-figure brands while fostering vibrant, engaged communities. We're not just growing businesses—we're building communities. As Vice President of Marketing, you'll play a pivotal role in shaping how we connect with people, tell our story, and build lasting community impact at scale.
Role Summary:
The Vice President of Marketing will be responsible for shaping and executing the marketing strategy across Chai Vision’s diverse portfolio of direct-to-consumer brands. This is a cross-functional leadership role spanning growth, brand, digital commerce, and creative. You will manage the four core marketing teams (Growth, Brand, Shopify, and Creative), guiding them toward a shared vision of revenue growth, customer loyalty, and brand love.
You’ll unify messaging across platforms and lead scalable, data-driven campaigns that accelerate performance across Shopify, Amazon, TikTok Shop, and other key channels. This role requires a strong background in omnichannel strategy and the ability to execute with precision in a fast-paced, results-driven environment.
The position reports directly to the executive leadership team and plays a key role in company-wide strategy, annual planning, and performance execution. The ideal candidate is both a strategic visionary and a hands-on implementer—capable of leading high-performing teams, optimizing resources, and delivering breakthrough marketing outcomes at scale.
Key Responsibilities:
Strategic Leadership & Brand Growth
- Owns the Vision: Sets and drives clear, compelling brand direction across all current and future brands.
- Set the long-term marketing vision and translate company objectives into actionable strategies across brands and platforms.
- Define brand architecture, positioning, and messaging frameworks to unify our growing portfolio.
- Drive integration and collaboration across marketing, sales, operations, and product teams.
- Identify category trends, consumer behavior shifts, and competitor threats to unlock new market opportunities.
- Cross-functional collaboration with Department heads in Product Dev, Sales,and Ops.
- Feedback loop to Product dev team on surveys feedback and new innovation based on market research.
- Brings proactive ideas to ownership and takes full responsibility for execution.
- Own the go-to-market strategy, creating demand beyond Amazon search. For any product we launch, you will develop a GTM plan to drive sales across our brands.
Performance & Digital Strategy
- Own the digital strategy across paid, owned, and earned media with a full-funnel performance lens across Meta, Google, YouTube, TikTok Shop, affiliate, email, and SMS.
- Manage performance marketing KPIs in collaboration with the Head of Growth.
- Drive content strategy, influencer programs, PR, organic social, and brand storytelling through the Head of Brand.
- Guide SEO, CRO, promotional calendar strategy, and on-site merchandising through the Interim VP of Shopify.
- Champion full-funnel optimization and creative testing to improve acquisition and conversion.
- Partner with the Creative Director to ensure production of high-quality, conversion-focused creative assets.
Revenue, Retention & Customer Insights
- Partner cross-functionally with sales, merchandising, and operations to support launches, promotions, and margin-sensitive growth.
- Champion a customer-first mindset through segmentation, lead acquisition strategies, and loyalty initiatives.
- Improve lead acquisition, funnel efficiency, and conversion rates via strategic media planning, site optimization, and creative testing.
- Oversee brand communications, influencer marketing, and PR to maintain a positive public presence.
- Partner with the Creative Director to ensure high-impact content, storytelling, and creative execution.
Data, Tooling & Operational Excellence
- Set clear marketing KPIs across teams and standardize attribution, forecasting, and pacing models.
- Guide integration and optimization of key tools and analytics platforms (e.g., Northbeam, Triple Whale, GA4, Shopify).
- Implement systems and dashboards that empower data-backed decision-making across all levels of the department.
- Ensure alignment between reporting cadence, team accountability, and budget ownership.
Team Leadership & Development
- Lead and possibly re-structure the core marketing divisions, starting with: Growth, Brand, Shopify, and Creative, with a focus on alignment.
- You will lead our specialized divisions, each run by a functional department head and supported by specialized team members:
1. Growth:
- Lead: Head of Growth
- Primary Focus: Meta & Google Ads, YouTube advertising, Affiliate marketing, Email/SMS strategy, Funnel testing, Campaign pacing, CAC/LTV optimization
- Team Includes: Media buyers, performance analysts, affiliate agency, email/SMS agency, and paid media partners
2. Brand:
- Lead: Head of Brand
- Primary Focus: Organic social media, Public relations, Influencer programs, Community management, Ambassador strategy, Content strategy
- Team Includes: Head of Social, community managers, influencer coordinators, PR agency, and content creators
3. Shopify:
- Lead: Head of Shopify
- Primary Focus: UX/CRO, SEO, Site speed & performance, Promotional calendar execution, PDP optimization
- Team Includes: Head of CRO, merchandising manager, QA leads, developers, SEO agency, and web administrator
4. Creative:
- Lead: Creative Director
- Primary Focus: Creative development for paid and organic channels, Landing page design, Email visuals, Brand identity and consistency
- Team Includes: Art director, designers, copywriters, multimedia editors, and creative strategist
- Provide structure and support to department heads while fostering a collaborative, results-driven team culture.
- Play a key role in hiring, onboarding, and talent development across the Marketing Department.
- Foster a high-performance, collaborative, and mission-aligned team culture.
- Perform 30/60/90 day performance reviews for new hires in collaboration with HR.
- Oversee and maintain the quarterly review process for the Marketing Department.
- Provide high level leadership when needed to our overseas Marketing team, including in-office and remote employees, freelancers and contractors.
Cross-Functional Alignment
- Collaborate closely with product, brand managers, merchandising, and operations for seamless cross-department planning.
- Align calendars, product rollouts, and promotional initiatives across departments and brand portfolios.
- Serve as a key marketing voice in executive planning and company-level strategy development.
Budget Management & Vendor Oversight
- Set and manage annual and quarterly marketing budgets with ROI accountability.
- Approve all external agencies, tools, and software—managing contracts, onboarding, and performance reviews.
- Continuously evaluate vendor contributions and optimize external partnerships.
Innovation & Future Readiness
- Foster a culture of test-and-learn experimentation, leveraging AI, automation, and predictive personalization.
- Stay ahead of industry shifts across Amazon, Shopify, Meta, and TikTok ecosystems.
- Prepare the marketing organization to scale effectively as we expand into new categories and markets.
Qualifications:
- 10+ years of progressive experience in marketing, including leadership roles in DTC or omnichannel environments.
- Proven experience scaling companies to $500M with bold, market-moving strategy.
- Proven track record of building and leading high-performing marketing teams.
- Deep understanding of Shopify, Amazon, TikTok Shop, Meta Ads, and modern performance channels.
- Familiarity with tools such as Northbeam, Klaviyo, GA4, Shopify, Triple Whale, Meta Ads Manager, Google Ads, and affiliate platforms is strongly preferred.
- Experience managing multiple brands or product categories concurrently.
- Strong analytical and strategic thinking skills with a creative edge.
- Comfortable in a fast-paced, hands-on, entrepreneurial environment.
- Excellent communicator with experience collaborating across product, ops, and finance teams.
- Customer-First: Creates emotional connection with consumers and communities — brand becomes the reason people buy.
- Initiates, Doesn’t Wait: Brings proactive ideas to ownership and takes full responsibility for execution.
- Sharp Gut for Product: Knows instantly if a product is marketable — and says so early.
- Long-Term Builder: Invested in creating sustainable systems, brands, and teams that scale beyond them.
Success in the First 6–12 Months Looks Like:
- Establishing marketing KPIs, dashboards, and reporting processes for all brands.
- Improving blended ROAS and CAC efficiency across channels.
- Launching 3–5 cross-brand or hero-product marketing campaigns.
- Restructuring or scaling the internal marketing team to meet growth needs.
- Building a unified, mission-aligned marketing culture across functions.