Job Description

Operations Manager – Bronx & Queens Offices

📍 Location: Bronx & Queens, NY

Company Overview

LBAPS is a dedicated ABA (Applied Behavior Analysis) company serving children on the autism spectrum. We are committed to fostering an inclusive environment and providing exceptional support to families and children. Our Bronx and Queens offices are seeking motivated, detail-oriented individuals to help fulfill our mission and ensure a positive experience for our clients.

Key Responsibilities

• Manage the client intake process, including documentation and data entry
• Serve as the first point of contact for families, providing information and support
• Schedule appointments and coordinate with therapists and families
• Maintain organized records and ensure compliance with company policies and procedures
• Assist in developing and implementing outreach initiatives to enhance community awareness

Required Skills & Qualifications

• Fluency in Spanish (Bronx) and Russian (Queens) preferred
• Prior experience in an administrative or intake role, preferably in healthcare or special education
• Strong organizational skills and ability to multitask effectively
• Excellent communication and interpersonal skills to work with diverse clients
• Proficiency in Microsoft Office and experience with database management systems