Technical Support/ QA Specialist
Job Description
Job Description
SNF METRICS is hiring a Technical Support/ QA Specialist. We are seeking a junior, technically adept individual to join our team, handling escalated customer issues and QA testing for our healthcare web application.
Responsibilities
- Handle escalated customer issues
- Perform QA testing for our healthcare web application
Requirements
- Strong troubleshooting and problem-solving skills
- Working knowledge of SQL to inspect data and identify root causes
- Create detailed bug reports
- Excellent written communication and attention to detail
