Job Description
Job Summary
We are seeking an Amazon Channel Head to manage our Amazon marketplace operations (Seller Central, Vendor Central). You will own full P&L responsibility for the Amazon channel, driving growth, profitability, and operational efficiency across multiple teams. You’ll be overseeing Brand Managers and cross-functional teams, ensuring excellence in advertising, marketing, catalog content, replenishment, design, logistics, and account health. Previous Amazon experience and a strong operational mindset are essential.
Key Responsibilities
- Strategic Planning & Growth Execution
- Develop and implement a robust Amazon strategy (Seller & Vendor Central) to meet revenue, margin, and growth goals.
- Identify opportunities for product launches, promotional campaigns, and category growth.
- P&L Ownership
- Manage all financial aspects of the Amazon channel: sales forecasting, budgeting, cost controls, margin optimization, and profitability.
- Track performance vs. targets, and adjust strategies accordingly.
- Team Management
- Lead and manage approx. 3 Brand Managers, as well as teams in Advertising & Marketing, Replenishment, Catalog & Content, Graphics/Design, and Logistics/Backend operations.
- Set clear objectives, KPIs, and conduct performance reviews to develop and empower your teams.
- Advertising, Marketing & Listing Optimization
- Oversee all ad campaigns (PPC, DSP, Sponsored Ads, etc.), marketing initiatives, and Amazon-specific channels (Vine, Deals, Lightning, etc.).
- Ensure listings (titles, descriptions, images, A+ content) are optimized for conversion, SEO, and compliance.
- Collaborate with the design team to create compelling visuals and strong brand presence.
- Inventory Management & Logistics
- Ensure optimal inventory levels to meet demand while preventing overstock.
- Coordinate with supply chain to avoid stockouts and optimize warehouse/logistics.
- Oversee FBA/Vendor shipments, logistics workflows, and backend operations.
- Catalog Management & Data Accuracy
- Manage product introduction, variations, catalog hygiene, and policy compliance.
- Ensure accurate product data, optimized for search rankings and conversion.
- Account Health & Compliance
- Maintain top account health by monitoring metrics such as performance notifications, policy violations, customer feedback, and returns.
- Manage key relationships with Amazon representatives, including vendor/seller support and account managers.
- Analytics & Performance Reporting
- Use data to track performance, identify trends, and drive improvements.
- Build actionable dashboards and reports (sales, margin, ROI, inventory turns, etc.).
- Leverage insights to make data-driven decisions and refine strategies.
- Cross-Functional Collaboration
- Work closely with internal teams such as product development, finance, supply chain, customer service, and legal to ensure smooth operations.
- Align product launches, promotions, and forecasts with internal business objectives.
- Continuous Improvement
- Stay informed about Amazon platform changes, industry trends, and best practices.
- Identify and implement process improvements, automation tools, or external partnerships to optimize operations and increase efficiency.
Required Qualifications- Minimum 5-7 years of experience managing Amazon Seller Central and/or Vendor Central channels in a similar role.
- Proven track record of driving Amazon revenue growth, with expertise in advertising, listing optimization, inventory management, and policy compliance.
- Strong analytical skills: ability to work with performance data, create forecasts, and develop strategies based on metrics.
- Experienced in managing teams across different functions: advertising, content, logistics, replenishment, and more.
- Excellent project management skills with a high level of attention to detail.
- Strong communication skills, able to work effectively with internal stakeholders and Amazon representatives.
- Proactive, results-oriented, with a clear focus on driving growth and profitability.
Preferred Qualifications- Experience working in consumer goods / CPG or similar industries.
- Familiarity with tools like Helium 10, Jungle Scout, Amazon Brand Analytics, Profit & Loss forecasting tools.
- Strong understanding of Amazon’s marketplace ecosystem and latest trends.
- Knowledge of inventory management systems, supply chain processes, and Amazon's logistics network.
What We Offer- Competitive base salary in the range of 150000-200000, plus commission and performance-based bonuses.
- A management role with significant autonomy in shaping Amazon business strategy and execution.
- Opportunity to lead and optimize Amazon operations across a diverse set of functions.
- Full-time, in-person position located in Monroe, Monsey, Staten Island, or Northern New Jersey.
- Comprehensive benefits package, including healthcare, paid time off, retirement.