Job Description

A growing Mental Health Clinic is seeking a highly organized and compassionate Bilingual Secretary / Intake Coordinator (English/Yiddish) to join our team full-time in office.

This role is ideal for someone who is detail-oriented, professional, and comfortable communicating with both patients and providers in a fast-paced clinical environment. The candidate will play a key role in supporting daily operations, coordinating care, and ensuring a smooth intake and onboarding experience for patients.

Responsibilities

• Answer phones and communicate with patients professionally and compassionately
• Coordinate scheduling between patients and providers
• Manage patient intake and onboarding processes
• Review and organize documentation and intake forms
• Maintain accurate records and update patient information
• Assist with administrative and office coordination tasks
• Communicate with providers regarding scheduling, documentation, and patient updates
• Ensure confidentiality and professionalism in all patient interactions
• Support daily clinic operations and workflow management

• Fluent in English and Yiddish (required)
• Strong organizational and multitasking skills
• Excellent reading comprehension and communication abilities
• Comfortable handling documentation and administrative tasks
• Professional demeanor with strong interpersonal skills
• Ability to work efficiently in a fast-paced office environment
• Prior medical office, mental health, or administrative experience preferred