Job Description

A busy medical practice is seeking a highly organized and professional Lead Receptionist to oversee daily front desk operations while delivering an exceptional patient experience.

This role combines hands-on reception responsibilities with operational oversight, ensuring smooth workflows, efficient communication, and real-time problem resolution throughout the day.

Responsibilities Include:

1. Leading day-to-day front desk operations
2. Ensuring a smooth and welcoming patient experience
3. Managing daily workflow and troubleshooting issues as they arise
4. Supporting team accountability and operational efficiency
5. Coordinating communication between patients, providers, and staff

Schedule:

1. Monday & Tuesday: 9:00 AM – 5:00 PM
2. Wednesday: 11:00 AM – 7:00 PM
3. Thursday: 10:00 AM – 6:00 PM
4. Friday: 9:00 AM – 2:00 PM
5. OR
6. Every Other Sunday: 10:00 AM – 3:00 PM

Benefits Include:

1. Paid Time Off
2. Medical Coverage
3. Dental & Vision Insurance
4. Life Insurance

Ideal candidates are detail-oriented, proactive, professional, and thrive in a fast-paced healthcare environment.