Job Description

About Flour Brands

Flour Brands is a portfolio company focused on acquiring, operating, and growing premium consumer brands. Our flagship brand, Ibex, is a leader in premium merino wool apparel, creating high-performance, sustainable products built for everyday adventure.

As a lean, entrepreneurial organization, we value people who are proactive, resourceful, and excited to make a meaningful impact. Every team member plays an important role in helping the business grow, improve, and scale.

We’re looking for a highly organized and resourceful Chief of Staff / Executive Assistant to work directly with our Managing Director and help drive priorities across the business. This is not a traditional Executive Assistant role focused solely on calendar management and administrative support. This person will work alongside the Managing Director across a wide range of business functions and help ensure that important projects, decisions, and priorities continue moving forward.

The scope and level of the role may vary based on the successful candidate’s experience. We are open to an experienced Chief of Staff or Executive Assistant, as well as a highly capable and ambitious candidate who is ready to grow into broader responsibility.

Position Overview

The Chief of Staff / Executive Assistant will serve as a trusted partner to the Managing Director, helping manage priorities, coordinate across departments, and support a wide range of business, financial, legal, HR, and operational initiatives.

The ideal candidate is highly organized, proactive, discreet, and comfortable working independently. They know how to take an objective, figure out what needs to happen next, and drive it forward without requiring constant direction.

This role requires someone who can move comfortably between executive support and hands-on business execution. One day may involve preparing for a leadership meeting and following up with department heads on priorities; another may involve coordinating with a lender, outside legal counsel, the bookkeeping team, or an insurance broker.

Success in this role requires strong judgment, exceptional follow-through, and the ability to manage sensitive and confidential information.

Key Responsibilities

Executive Partnership & Cross-Functional Execution

• Work directly with the Managing Director to organize, prioritize, and move forward key business initiatives.
• Help translate leadership priorities into clear action items and ensure they are carried through to completion.
• Manage scheduling and meetings, including preparing agendas, materials, reports, and presentations; attend key meetings, document decisions, and track follow-up items.
• Maintain visibility into priorities, deadlines, commitments, and cross-functional projects across the business, serving as a central point of coordination between the Managing Director, internal teams, and external partners; follow up to drive execution and accountability, and identify issues requiring leadership attention.
• Manage expense reports and other administrative needs.
• Anticipate needs, identify next steps, and proactively resolve issues.

Business Operations

• Support the day-to-day operational needs of the business.
• Develop and maintain dashboards, reporting, and (KPIs) key performance indicators.
• Oversee subscription program operations, including platform management and ongoing optimization.
• Manage company certifications, memberships, and sustainability initiatives, including annual renewals and reporting requirements.
• Manage the company’s insurance program, including policy renewals, certificates of insurance, claims coordination, and relationships with insurance brokers.
• Coordinate legal and compliance matters by partnering with outside legal counsel on contracts, trademarks, corporate filings, financing documentation, employment matters, and other business initiatives.
• Support recruiting, interviewing, onboarding, offboarding, and other employee-related processes.
• Coordinate day-to-day HR administration, including payroll, PTO, employee records, policies, and other personnel matters.

Finance & Accounting Support

• Support Accounts Payable and Accounts Receivable processes.
• Assist with vendor payment tracking and follow-up.
• Coordinate with the company’s external bookkeeping and accounting partners.
• Support the monthly financial close process by providing information, reviewing outstanding items, and helping ensure deadlines are met.
• Assist with sales tax administration and coordination.
• Prepare and manage monthly sales representative commission reports.
• Support the Managing Director with lender relationships, borrowing base reporting, financing requests, and related documentation.
• Coordinate annual tax preparation with external accounting partners.

Qualifications

• Experience supporting a founder, owner, executive, or senior business leader.
• Experience in a startup, e-commerce, apparel, consumer products, or other fast-paced entrepreneurial environment is a plus.
• Exceptional organizational skills and attention to detail.
• Strong project management and follow-through.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and switch between different types of work.
• Strong analytical and problem-solving abilities.
• Ability to work independently, use sound judgment, and figure things out with limited direction.
• Experience handling confidential financial, legal, HR, or business information.
• Comfortable communicating with senior leaders and holding others accountable to deadlines and commitments.

What We’re Looking For

We’re looking for someone who is highly organized, proactive, and comfortable working independently. You should be able to take an objective, figure out what needs to happen next, and drive it forward without requiring constant direction.

The right person takes ownership, follows through, and rarely lets things fall through the cracks. You are comfortable wearing many hats, shifting between different types of work, and managing competing priorities in a fast-paced environment.

You have strong judgment, know when to act independently and when to escalate, and handle sensitive information with discretion. You are confident communicating with employees, senior leaders, lenders, attorneys, accountants, and other external partners, and are comfortable following up, asking questions, and speaking up when something needs attention.

Experience Required

3-4 years