Job Description

Job Description:

Technical Support positions available at Banquest Payment Systems, Lakewood, NJ. This is a full-time position with a competitive salary and a full benefits package.

Responsibilities:

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Respond to customer inquiries in a timely and professional manner.
• Document internal procedures and maintain knowledge base.
• Assist with the installation and configuration of software and hardware.

• Strong problem-solving skills.
• Excellent communication skills.
• Ability to work independently and as part of a team.
• Experience with customer service.