Job Description

About the Opportunity

A growing kitchen and bath retailer in Bardonia (Monsey), NY is seeking a warm, organized, and detail-oriented Showroom Assistant & Office Manager to serve as the primary on-site point of contact for clients and visitors.

This is a great opportunity for someone who enjoys working with people, staying organized, and helping keep a busy showroom and office running smoothly. The role includes client support, CRM management, sales support, vendor communication, project coordination, and general office operations. For the right person, this position can also grow into a sales role.

Key Responsibilities

• Greet and assist walk-in and scheduled clients in a warm, professional manner
• Guide clients to the right department or sales agent and assist customers while sales agents are unavailable
• Answer and route phone calls, schedule appointments, and help coordinate showroom meetings
• Maintain an organized, professional, and welcoming showroom environment
• Enter and update client leads, contact information, notes, follow-ups, sales forms, and project statuses in Zoho CRM
• Support estimate preparation by coordinating information, documentation, and internal follow-up
• Communicate with vendors, suppliers, warehouse staff, clients, and internal departments
• Help track project milestones and support administrative project coordination
• Assist with office operations, internal communication, supply ordering, and general administrative support

• 1–3 years of experience in office administration, showroom support, customer service, sales support, or a similar role
• Proficiency in Microsoft Word, Excel, and email is required
• Strong data entry skills, organization, and attention to detail
• CRM experience is a plus; Zoho experience is preferred
• Strong communication skills and a warm, professional, client-facing presence
• Outgoing, welcoming, responsive, and comfortable speaking with customers
• Able to manage multiple priorities in a busy showroom environment
• Must be able to work full-time on-site in Bardonia (Monsey), NY

Experience Required

1-2 years