Job Description

Service Coordinator

Crown Heights | Monday–Friday, 9:00 AM–5:00 PM

A growing healthcare organization in Crown Heights is seeking a Service Coordinator to manage a caseload of approximately 25 patients. This is an opportunity for an organized, compassionate, and detail-oriented professional to make a meaningful difference in the lives of patients and their families.

Responsibilities

1. Manage a caseload of approximately 25 patients
2. Maintain regular communication with patients and their families to ensure high standards of care
3. Ensure all monthly and yearly documentation is completed accurately and on time
4. Coordinate transportation and order medical supplies
5. Conduct quarterly in-person visits with patients to assess their needs and maintain strong relationships
6. Address concerns and assist with de-escalation when patients or families are dissatisfied

Requirements

1. BA or Associate’s degree required
2. Strong organizational, communication, and problem-solving skills
3. Basic computer proficiency, including email, documentation, and data entry
4. Experience in case management or patient coordination is a plus
5. Bilingual is a plus

Benefits & Perks

1. Weekly Sushi Lunch
2. Paid Yom Tov off (excluding Chol Hamoed)
3. 5 Paid vacation days
4. 5 Paid sick days
5. Join a growing healthcare organization offering a supportive work environment, meaningful work, and great perks.