Job Description

LaSante Health Center is seeking a Social Care Network (SCN) Screener & Navigator to assist Medicaid members through the Social Care Network process. The ideal candidate is organized, compassionate, detail-oriented, and comfortable working with clients by phone and navigating online systems.

Responsibilities:

• Contact clients and confirm demographic and household information
• Obtain and document required consent
• Verify Medicaid eligibility and coverage
• Conduct Social Care Network screenings and eligibility assessments
• Identify eligible social care services and assist with referrals
• Create and manage cases within the SCN platform
• Follow up with clients and document all outreach and case activity
• Maintain accurate, timely, and compliant records
• Coordinate with providers and other team members to ensure clients successfully receive services

Qualifications:

• Strong communication and computer skills
• Excellent attention to detail
• The ability to manage multiple cases efficiently.
• Prior experience with the NYS 1115 Medicaid Waiver, Social Care Networks, Unite Us, or similar care-management platforms

Location: 672 Parkside Ave, Brooklyn, NY 11226, USA, Brooklyn, New York