Job Description

Job Overview

Owns the service department end-to-end, driving faster resolutions, vendor accountability, and a proactive service culture.

Responsibilities

• Manage service department operations
• Ensure timely resolution of service issues
• Maintain vendor accountability
• Foster a proactive service culture

• Proven leadership experience managing teams
• Strong organizational skills
• Composure under pressure
• Ability to handle escalations

Experience Required

3-4 years