Job Description

Job Overview

Looking for a strong, people-oriented Customer Service Manager to oversee a team of approximately six employees, along with a team in the Dominican Republic responsible for data entry and customer service.

Responsibilities

• Manage customer service operations
• Lead and develop a team
• Ensure high levels of customer satisfaction
• Coordinate with remote teams

• Proven experience in customer service management
• Strong leadership skills
• Excellent communication abilities
• Ability to work in a fast-paced environment