Job Description

To Apply

Fill out the form in the link- https://forms.gle/8y9LUaC1TyPCKhBz9

We're a small, boutique, female owned, high-end custom product studio looking for an Operations Coordinator to manage client scheduling, order tracking, and vendor coordination. We work with a loyal client base on detailed, multi-step custom orders, and we need someone who can keep every order moving and every client informed - without anything falling through the cracks. As a small team, we wear multiple hats here, and we're looking for someone who brings that same flexible, go-getter attitude and at the same time super organized and able to handle moving parts.

What You'll Do

• Manage client scheduling and intake for every appointment and order
• Track each custom order from start to finish, keeping status updated at every stage
• Coordinate with outside vendors - following up to make sure work is picked up and delivered on time
• Keep payment and order records accurate and up to date
• Communicate proactively with clients about timelines, so they're never caught off guard by a delay
• Keep the studio space neat, organized, and ready for daily work
• Stay on top of supplies and production components - track inventory and flag what needs to be reordered before it runs out

What We're Looking For

• Highly organized - comfortable managing many active orders at once, each with several moving parts
• Follows through without being chased - if something is sitting at a vendor, you go get it
• Takes initiative and stays a step ahead - proactive, not reactive
• Flexible and adaptable - comfortable when priorities shift or a day doesn't go as planned
• Willing to pitch in wherever needed - in a small studio, things come up that fall outside any one role, and we're looking for a collaborative, go-getter attitude
• Good judgment about what's urgent and what can wait
• Strong written communication, especially over text-based messaging
• Comfortable learning new scheduling and tracking tools - full training provided
• Experience in a service-based, appointment-driven, or made-to-order business is a plus, but not required

Training

You'll be trained directly into our system with clear, documented processes for every part of the role — not handed a mess and asked to figure it out.

To Apply

Fill out the form in the link- https://forms.gle/8y9LUaC1TyPCKhBz9