
Senior Systems Engineer (Tier 3)
Onsite in Monsey New York
Senior Systems Engineer (Tier 3) to own infrastructure projects, automation initiatives, and systems integrations across a multi-site, cloud-first environment. This role blends deep technical expertise with project leadership, driving IT improvements company-wide with minimal oversight.
Key Responsibilities
Serve as the Tier 3 escalation point for complex issues across SaaS, network, and cloud platforms
Provide hands-on support for multi-site office users and resolve advanced tickets as needed
Lead and deliver IT infrastructure and systems projects with strong documentation and communication
Manage and optimize Microsoft 365, Azure AD/Entra, Intune, and SSO integrations
Implement tools for endpoint management, monitoring, automation, and SaaS lifecycle governance
Collaborate with IT, HR, Finance, and Operations to align technology solutions with business goals
Mentor Tier 2 staff and promote standards and best practices
Qualifications
7+ years of IT infrastructure experience in cloud-first/SaaS environments
Advanced knowledge of Microsoft 365, Azure AD/Entra, and Intune
Strong troubleshooting skills and experience resolving complex issues
Proven ability to independently lead multi-site IT projects
Familiarity with endpoint management, automation tools, and cloud-based networking
Excellent communication, documentation, and organizational skills
Self-motivated, proactive, and able to work with minimal supervision
Preferred: PowerShell, networking concepts, SaaS security, and relevant certifications
Contact: xxxxx
7 and up