Job Description

Job Description:

We are seeking a Tier 2 IT Help Desk Engineer in Lakewood, NJ. This is a full-time position with hours from 9 AM to 6 PM.

Responsibilities:

• Provide technical support for help desk inquiries.
• Work across Windows/macOS environments.
• Assist with Microsoft 365 and Azure issues.
• Manage networking and security fundamentals.
• Communicate effectively with clients and team members.

• 2+ years of experience in help desk support, preferably in MSP environments.
• Strong communication skills.
• Excellent problem-solving abilities.

Experience Required

1-2 years