Job Description

We are seeking a systems-oriented, execution-focused professional in the Lakewood/Tom River's area to own and optimize our internal operational platforms within a growing ABA organization. This role is responsible for translating business processes into structured, scalable systems. The ideal candidate thinks in workflows, automation, dashboards, and operational clarity- and ensures projects move from idea to implementation with precision. This is a systems ownership role, not a helpdesk position.

Core Responsibilities

• Own and optimize internal systems across intake, authorizations, staffing, HR, billing, and service coordination
• Build and refine workflows, dashboards, automations, and integrations in Monday.com
• Lead system implementation projects from planning through execution
• Identify inefficiencies and redesign processes using automation and digital tools
• Troubleshoot system issues and provide structured support when needed
• Work across CRM, ATS, HR, and operational platforms to maintain alignment
• Coordinate with developers or vendors for integrations and enhancements
• Maintain documentation, data integrity, and workflow clarity
• Train team members on system usage and best practices

Requirements

• Advanced experience in Monday.com (workflows, automations, dashboards, integrations)
• Strong systems thinking and operational mindset
• Experience with CRM, ATS, and HR platforms
• Comfortable building and managing low-code automations
• Highly organized, proactive, and accountable

Preferred

• Technical integration or developer experience
• Experience in ABA or healthcare operations

This role will directly impact efficiency, scalability, and operational clarity across the organization.