Job Description
At Ark Mortgage, our Mortgage Advisors are the key to our success. Ark is looking for an Office Manager to oversee all support activities in our Brooklyn location – with the ultimate goal of ensuring that our Mortgage Advisors have everything they need to succeed.
Responsibilities
- Ensure that Mortgage Advisors have the support they need, to effectively serve their current clients and acquire new clients.
- Ensure that the Loan Coordinators have the resources they need to effectively support the Mortgage Advisors.
- Coordinate and monitor the on-boarding, training, development, goal setting and accountability of the Loan Coordinators.
- Take a lead role in troubleshooting issues that arise in connection with processing mortgage loan applications.
- Manage Branch Office facilities; ensuring that the technological and physical infrastructure needs of the office and its staff are met.
- Interface effectively with all internal stakeholders, (sales, marketing, operations, technology, legal, compliance, etc.), external vendors, and with clients.
- Perform other administrative and support duties as assigned.