Office Manager

About the Employer
  • Rachel Kwestel
  • Verified

Job Description

At Ark Mortgage, our Mortgage Advisors are the key to our success. Ark is looking for an Office Manager to oversee all support activities in our Brooklyn location – with the ultimate goal of ensuring that our Mortgage Advisors have everything they need to succeed.

 

Responsibilities

  • Ensure that Mortgage Advisors have the support they need, to effectively serve their current clients and acquire new clients.
  • Ensure that the Loan Coordinators have the resources they need to effectively support the Mortgage Advisors.
  • Coordinate and monitor the on-boarding, training, development, goal setting and accountability of the Loan Coordinators.
  • Take a lead role in troubleshooting issues that arise in connection with processing mortgage loan applications.
  • Manage Branch Office facilities; ensuring that the technological and physical infrastructure needs of the office and its staff are met.
  • Interface effectively with all internal stakeholders, (sales, marketing, operations, technology, legal, compliance, etc.), external vendors, and with clients.
  • Perform other administrative and support duties as assigned.

Experience Required

5-6 years