Job Description

Case Coordination Team Lead

Salary: $65,000-$75,000 + monthly bonuses

Location: Williamsburg, Brooklyn (on-site)

Hours: 9-5, Monday-Friday

Anchor Health is expanding! We are seeking a motivated Case Coordination Team Lead who work as a matchmaker between patients and homecare providers.

The Team Lead is responsible for leading and managing the coordination team to ensure optimal staff allocation and patient service delivery. This role requires a strategic thinker who excels in communication, leadership, and process optimization. The Team Lead will be the primary point of contact between various departments, driving team performance, ensuring compliance, and fostering a collaborative work environment.

Responsibilities:

• Leadership & Accountability: Lead, manage, and hold the coordination team accountable for meeting daily and weekly goals.
• Process Management: Optimize processes and ensure the proper use of software like HHA Exchange, Microsoft Suites, and others for effective staffing coordination.
• Communication: Act as the main communication hub between coordination and other departments like Billing, HR, and Case Management.
• Metrics Tracking: Monitor and track team performance, ensuring metrics like staffing efficiency and overtime levels are consistently met.
• Team Support: Provide ongoing guidance, support, and training to staffing coordinators to improve their efficiency and performance.

Benefits:

• Paid time off
• Health and dental insurance
• Career advancement opportunities