Job Description

Overview

A growing healthcare organization in Crown Heights is seeking a Service Coordinator to maintain a caseload of about 25 patients.

Key Responsibilities:

1. ☎ Maintain contact with patients and their families to ensure high standards of care are being met.
2. 📝 Ensure all monthly and yearly documentation is completed accurately and on time.
3. 🚐 Coordinate transportation and order medical supplies.
4. 🛌🏻 Conduct quarterly in-person visits with patients to assess needs and maintain relationships.
5. 🤝🏽 Handle de-escalation when patient's are dissatisfied.
6. 🕗 Maintain regular office hours Mon-Fri (9–5).

Ideal Qualifications:

1. 🎓 BA or Associates is required.
2. 🗂️ Strong organizational, communication, and problem-solving skills.
3. 💻 Proficiency in basic computer skills, including email, documentation, and data entry.
4. 🕴Experience in case management or patient coordination is a plus.
5. 🌐Bilingual is a plus.