Job Description
Job Description:
We are seeking a Tier 2 IT Help Desk Engineer in Lakewood, NJ. This is a full-time position with working hours from 9 AM to 6 PM.
Responsibilities:
- Provide technical support to clients in a managed service provider (MSP) environment.
- Assist with networking and security fundamentals.
- Communicate effectively with clients to resolve issues.
- Demonstrate strong problem-solving skills.
- Engage in continuous learning to stay updated with industry trends.
Requirements:- 2+ years of experience in MSP environments.
- Strong communication skills.
- Problem-solving skills.
- Passion for learning.