Job Description

Case Coordinator

Location: Crown Heights, Brooklyn

Schedule: Full time, in person (Monday–Thursday 9–5, Friday 9–1)

Lighthouse ABA is seeking a dedicated and organized Case Coordinator to join our team!

About the Role

The Case Coordinator plays a pivotal role in supporting families receiving ABA services. You will serve as the bridge between families, clinical staff, and BCBAs to ensure seamless communication and the highest quality of care.

Responsibilities

• Serve as the primary point of contact for client families
• Manage clinical staffing and scheduling
• Facilitate the hiring and onboarding of Behavior Technicians (RBTs/Paras), helping grow our team of dedicated professionals
• Act as a liaison between families, staff, and schools to maintain collaborative relationships.
• Maintain meticulous documentation and ensure all client records and updates are accurate and current

Qualifications

• Exceptional communication and organizational expertise
• Proven ability to multitask and thrive in a dynamic, fast-paced environment
• A professional, reliable, and collaborative mindset
• Experience in staffing, scheduling, or administrative coordination is an asset, but we are willing to train the right candidate

Compensation and Benefits

• Competitive salary commensurate with experience
• Generous Paid Time Off (PTO) to support work-life balance
• 401(k) retirement plan options
• A supportive, growth-oriented culture