Job Description

Job Description

Sock Shoppe/Lily & Todd is hiring for a full-time Online Customer Support representative. This position requires good writing skills, patience, troubleshooting skills, the ability to multitask, and handle pressure. Detail-oriented is a must.

Responsibilities

• Provide excellent customer service
• Assist customers with inquiries and issues
• Manage multiple tasks efficiently
• Maintain a positive attitude

• Strong writing skills
• Ability to work under pressure
• Detail-oriented
• Patience and troubleshooting skills