Job Description

Front Desk Secretary – Medical Facility

Location: Hewlett (Five Towns)

Job Type: Full-Time

About the Role

A medical facility in the Five Towns is seeking a Front Desk Secretary to provide friendly, efficient, and compliant patient intake while supporting daily administrative operations. This role requires strong communication skills, attention to detail, and a welcoming demeanor.

Key Responsibilities

• Greet patients and visitors, ensuring a smooth and professional check-in experience.
• Complete initial patient intake, including collecting demographics, verifying insurance, obtaining consent forms, and confirming all documentation is accurate.
• Review and update patient medical and personal information in the electronic records system.
• Handle patient inquiries in person and by phone, offering clear information on clinic policies and procedures.
• Support general administrative office tasks as needed.

Qualifications

• High school diploma or equivalent.
• Strong communication skills and excellent customer service.
• High attention to detail and strong organizational abilities.
• Comfortable with computers, data entry, and office equipment.
• Previous medical office experience and knowledge of medical terminology preferred.