Job Description

Now Hiring: Centralized Intake Coordinator

Full-Time Preferred | Brooklyn | Impact-Driven Role

We are seeking an organized, compassionate, and experienced Centralized Intake Coordinator to join our Programming Department. This role is central to ensuring clients receive timely, appropriate, and coordinated mental health services across our agency.

The ideal candidate is a strong communicator, skilled in assessment and coordination, and passionate about guiding individuals and families toward the care they need.

Position Details

• Title: Centralized Intake Coordinator
• Department: Programming
• Reports To: Intake Manager
• Schedule: Monday–Friday, 35 hours per week
• Status: Full-time preferred
• Compensation: $60,000 annualized (hourly pay)
• Location: Brooklyn
• FLSA Status: Non-exempt

About the Role

The Centralized Intake Coordinator oversees intake and referral processes for incoming clients. This includes conducting assessments, coordinating services across multiple divisions, managing risk, and maintaining strong relationships with internal teams and external partners.

This role requires both clinical insight and strong organizational skills.

Key Responsibilities

• Conduct intake and mental health assessments for incoming clients
• Determine and coordinate appropriate internal and external referrals
• Case manage clients through the intake process until admission to services
• Administer risk assessments and provide crisis support when needed
• Collaborate with all agency divisions to guide clients through services
• Maintain detailed knowledge of all agency programs
• Track services and report on required metrics
• Participate in outreach meetings with mental health professionals and organizations
• Support program quality assurance, documentation, and risk management
• Attend weekly supervision and staff meetings
• Engage with professionals, lay leaders, volunteers, and board members
• Assist with intake-related events and initiatives
• Perform additional duties as needed

Qualifications

• Master’s degree in a mental health–related field preferred
• Minimum of 3 years experience in social service intake and/or mental health settings preferred
• SIFI certification a plus
• Strong organizational, written, and verbal communication skills
• Ability to collaborate with professionals at all levels
• Proficiency in Microsoft Office, Excel, and Google applications
• Ability to learn and use data tracking systems
• Ability to work independently and as part of a team
• Familiarity with the Orthodox Jewish community preferred

What We’re Looking For

• Strong leadership and organizational skills
• Empathy, professionalism, and sound judgment
• Ability to manage multiple responsibilities efficiently
• Commitment to client-centered, ethical care
• Team-oriented mindset with strong follow-through

Additional Requirements

• Ability to travel to Deal, NJ as needed

Why Join Us?

• Play a key role in connecting clients to life-changing services
• Be part of a mission-driven, collaborative organization
• Opportunity for professional growth and leadership
• Meaningful work with real community impact

Experience Required

Experience not specified