Call Center Specialist-Call Center

About the Employer
  • Premium Health
  • Verified
Hourly Rate
$20 - $26

Job Description

Location:


620 Foster Avenue, Brooklyn NY, 11230



Hours:


Full Time


Premium Health is looking for outstanding candidates for the Call Center Specialist position for our Internal Medicine, Pediatric and Dermatology Departments.

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This is not a remote position; it is fully in-person 5 days a week!

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Premium Health, located in the heart of Brooklyn, is committed to providing compassionate, culturally sensitive, comprehensive health care, and behavioral health services to everyone in the community in need, regardless of ability to pay. Through our services, we aim to achieve community wellness for the individuals and families we serve. Premium Health prioritizes a collaborative care approach and utilizes evidence-based treatment, thus achieving improved patient care and superior outcomes. 

Our goal is to ensure the culture of the office and each patient experience meets our standards of Compassion, Agility, Respect, and Excellence.

Ideal candidates can work well under pressure and in fast paced environments.


Time Commitment:

  •  Monday – Thursday 10:15 AM – 7:00 PM
  •    Friday 9:00 AM - 2:00 PM



Our team goes the extra mile to make every patient visit a positive one. In addition to providing top notch medical care, every visit is an opportunity to build relationships and every patient is treated like family. Our goal is to make each patient’s care experience to our standards: Compassionate, Agile, Respectful, and Excellent.


Responsibilities:


  • Answer phone calls
  • Schedule appointments
  • Verify medical insurances
  • Create referrals
  • Respond to patient medical questions
  • Perform tasks as assigned by supervisor

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Compensation:


Commensurate with Experience, $20-26 per hour



Benefits:


Public Service Loan Forgiveness (PSLF)


Paid Time Off, Medical, Dental and Vision plans, Retirement plans