Job Description

Responsibilities:

• Welcome showroom clients and understand their project needs and goals
• Guide homeowners, designers, and contractors through product selections and decisions
• Explain kitchen, bathroom, tile, vanity, flooring, and related product options clearly and professionally
• Manage the sales process from inquiry through follow-up, closing, ordering, and completion
• Maintain consistent follow-up with leads, active opportunities, and current clients
• Track pipeline activity, next steps, and follow-ups in the CRM system
• Identify opportunities to upsell products and strengthen client relationships
• Coordinate with internal teams regarding orders, deliveries, pickups, vendor communication, and project updates
• Communicate client requirements clearly across departments
• Follow the company’s sales process while keeping clients informed and supported throughout the project

Qualifications:

• Strong sales ability with a client-focused and relationship-driven approach
• Strong communication skills with a professional and personable style
• Highly organized and comfortable managing multiple clients and follow-ups
• Proficiency with Microsoft Office, especially Excel
• Familiarity with CRM systems and sales pipeline management
• Strong work ethic, reliability, and willingness to learn
• Comfortable working full-time in a showroom environment

Preferred:

• 1–3+ years of sales experience
• Experience in kitchens, bathrooms, flooring, tile, home improvement, or related industries is a plus
• Experience reading CAD drawings or measurements is a strong plus
• Zoho CRM experience is a plus
• Familiarity with AI tools is a plus

Ideal Candidate:
Someone confident in sales, organized with follow-up, and genuinely comfortable working with people. The right person can build trust with clients, explain options clearly, and stay focused on moving opportunities forward while delivering a strong customer experience.

Experience Required

1-2 years