Job Description

The Dispatcher and Office Assistant is responsible for coordinating daily dispatch operations and providing general administrative support to ensure smooth office functionality. This dual-role position is ideal for a highly organized, proactive individual who thrives in a fast-paced environment and can juggle multiple responsibilities with attention to detail.

Dispatch Duties:

• Schedule, assign, and coordinate drivers or field staff based on workload, priority, and availability.
• Monitor dispatch board or software system to ensure timely execution of assignments.
• Communicate job details, updates, and changes to field personnel throughout the day.
• Track the status of jobs, ensuring timely completion and accurate reporting.
• Respond to client or field staff inquiries related to schedules, ETA, and job status.

Office Assistant Duties:

• Answer and direct incoming calls, emails, and other communications professionally.
• Maintain accurate records, including job logs, timesheets, and documentation related to dispatch.
• Assist with data entry, filing, and report generation as needed.
• Order and manage office supplies and coordinate service requests for office equipment.
• Support administrative functions such as scheduling meetings, preparing documents, and maintaining records.

*Short Fridays.