Job Description

Location: Williamsburg,

Salary: $65,000-$70,000

Responsibilities:

• Oversee 4-5 service coordinators, ensuring they are effectively managing their caseloads.
• Maintain a small personal caseload, providing case management services to assigned patients.
• Lead by example, promoting excellent communication and customer service.
• Support and mentor service coordinators, offering guidance in resolving patient issues and improving performance.
• Ensure compliance with paperwork and documentation deadlines.

Requirements:

• MUST HAVE A B.A.
• Strong leadership skills
• Excellent customer service and communication abilities.
• Initiative and problem-solving mindset, with a focus on patient retention and satisfaction.