Job Description

We’re looking for an Account Manager who genuinely likes working with people and takes responsibility

seriously.

This role starts the moment a new client or lead comes in and doesn’t end once the contract is signed.

You’ll be the main point of contact for your clients from day one—learning their facilities, understanding

their needs, putting together a savings grid, and presenting it alongside the owner. After that, you stay

with them. Questions, changes, issues, follow-ups—it all runs through you.

What you’ll be doing

• Handling the initial intake for new clients and leads

• Gathering facility and operational details accurately and thoroughly

• Preparing savings grids and walking clients through them with ownership

• Acting as the primary contact for clients before and after they sign

• Managing requests, concerns, and ongoing communication

• Working closely with internal teams to get things done and keep clients happy

What we’re looking for

• Someone organized, dependable, and comfortable being accountable

• Strong communication skills—clear, professional, and personable

• A natural problem-solver who follows through

• Comfortable working across departments and keeping things moving

• Proficiency with CRM systems such as Zoho, Salesforce, or HubSpot

• Experience working with ISPs, phone vendors, or healthcare clients is a strong plus

• 2–4 years of experience in account management, telecom, or IT project coordination

About LTC

LTC works with businesses to simplify and manage their telecom and technology needs. We act as an

advocate for our clients—helping them understand their options, reduce costs, and make smarter

decisions across their facilities. Our relationships are long-term, and our reputation is built on being

responsive, honest, and easy to work with.

Experience Required

3-4 years