Job Description

Respond to customer inquiries via phone, email, and chat in a timely and professional manner.

Resolve customer issues efficiently while maintaining a positive attitude.

Provide product information and guidance to help customers make informed decisions.

Maintain detailed records of customer interactions and feedback.

Collaborate with other departments to enhance customer experience and address concerns.

Contribute to team goals by sharing insights and best practices.

Qualifications:

High school diploma or equivalent; further education is a plus.

Previous experience in customer service or a related field is preferred.

Excellent communication and interpersonal skills.

Strong problem-solving abilities and attention to detail.

Ability to work in a fast-paced environment and handle multiple tasks.

Proficient in using customer service software and CRM systems.

What We Offer:

Competitive salary and benefits package.

Opportunities for career growth and development.

A supportive and inclusive team culture.

Employee discounts and perks.

How to Apply:

If you are passionate about helping others and want to be part of a dynamic team, we would love to hear from you! Please send your resume and a brief cover letter outlining your experience to [email address] with the subject line “Customer Service Representative Application.

Skills Required