Job Description

$120,000-$200,000/year
Lakewood, NJ

Job Overview

A Lakewood, NJ healthcare company is hiring a call center manager. Job includes managing a large and diverse team that answers calls spread out in multiple locations. Job involves reviewing and analyzing reports to break down the data and work with the IT team to build systems and reports that can be analyzed easily.

Qualifications

• Looking for someone with a few years of experience managing a direct team of at least 10 employees
• Huge plus if the candidate has experience in the healthcare field
• Must have experience analyzing and reviewing reports
• Experience using AI tools

Benefits

• PTO
• Holiday/vacation pay

Salary
Salary is commensurate with experience and hours.

Mon-Thurs, 9 am-5 pm (must work until 5 pm)
Fri, 9 am-1/2 pm

Experience Required

1-2 years