Job Description

The Training & Development Manager will oversee the development, implementation, and evaluation of training programs for Hamaspik HomeCare. This role involves leading and managing the training and development team to ensure training initiatives align with the agency's goals and regulatory requirements. The Training & Development Manager will foster a culture of continuous learning, innovation, and professional growth while addressing the unique needs of various roles and learning styles within the organization. This position reports to the Executive Director.

Key Responsibilities:

Collaboration with Supervisors:

·        Conduct regular meetings with supervisors and team leads to assess training requirements, identify skill gaps, and develop strategic training initiatives.

·        Cultivate collaborative partnerships to ensure training programs align with organizational objectives and drive improved team performance.

Training Program Development:

·        Oversee the design and development of comprehensive training programs based on identified needs.

·        Ensure training materials, including videos, handouts, and presentations, are high-quality and meet the agency’s standards.

·        Develop and oversee training schedules that minimize operational disruptions, coordinating with department heads to ensure seamless integration of training sessions into daily operations.

·        Oversee the development and maintenance of a user-friendly knowledge base for employees to access information and resources as needed.

·        Administer learning style assessments to new employees to identify their preferred learning methods and tailor training approaches accordingly.

Lead and Mentor the Training Team:

·        Provide strategic direction, mentorship, and support to the training team.

·        Ensure that training programs are delivered effectively across all regions, maintaining high standards and consistency in content and methodology.

 Supervisor and Team Leader Training:

• Design and deliver targeted training programs for Supervisors and Team Leaders to enhance their leadership, communication, and management skills.
• Collaborate with supervisors to identify individual challenges and provide customized training solutions.
• Conduct periodic follow-ups to assess the impact of training on supervisor and team leader performance and address ongoing development needs.

Evaluation and Continuous Improvement:

·        Oversee the establishment of evaluation criteria to measure training effectiveness and employee performance improvement.

·        Review feedback collected from training sessions and guide the training team in identifying and implementing areas for improvement.

·        Stay updated on industry trends, best practices, and emerging technologies to guide the training team in maintaining effective and relevant training programs.

Compliance and Oversight:

·        Ensure the training team develops and delivers programs that comply with state and federal regulations relevant to home care services.

·        Oversee the maintenance of accurate training records and ensure compliance with agency and regulatory standards.

Qualifications:

·        Minimum 5 years of experience in training and development, preferably within the home care industry.

·        Proven experience in a supervisory or managerial role, with the ability to lead and inspire a team.

·        Strong understanding of adult learning principles and diverse training methodologies.

·        Excellent communication, leadership, and organizational skills.

·        Proficiency in using training software and tools, including Learning Management Systems (LMS).

·        Ability to travel between Spring Valley, NY and Brooklyn, NY as needed.

Benefits:

·        Health insurance

·        Dental insurance

·        Vision insurance

·        Flexible spending account

·        Life insurance

·        Paid time off

·        Paid holidays

About us:

Hamaspik HomeCare provides a variety of homecare services in the comfort of the patients’ homes. From modest beginnings in 2001 with a select few individuals, we have grown to accommodate thousands of people in need. From the shores of Long Island to the Catskills Region, Hamaspik HomeCare has garnered an impressive reputation as the homecare agency of choice. Licensed by the NYS Department of Health and accredited by the Joint Commission, Hamaspik HomeCare has become known for its legendary support and extraordinary caring. As a member of NYSHA, we are an integral part of its aim to provide health and human service assistance to all New Yorkers.

Experience Required

3-4 years