Job Description

Position Overview:
We are seeking a detail-oriented and organized Intake Coordinator to support the intake process for new clients. This role serves as a key point of contact for families and helps ensure a smooth onboarding experience from initial inquiry through the start of services.

Key Responsibilities:

• Serve as the first point of contact for new client inquiries (phone, email, or online submissions)
• Collect and organize intake documentation and client information
• Communicate with families to guide them through the onboarding process
• Coordinate intake steps internally with clinical and administrative teams
• Maintain accurate and up-to-date records in internal systems
• Follow up with prospective clients to ensure completion of required documentation
• Assist in scheduling initial consultations or assessments as needed

Requirements:

• Strong organizational and administrative skills
• Excellent communication skills, both written and verbal
• Ability to manage multiple tasks and follow up consistently
• Comfortable working in a fast-paced environment
• Prior administrative or intake experience is a plus

Work Environment:
In-person position based in Upper Saddle River, NJ
Collaborative team setting within an ABA services organization

Experience Required

3-4 years