Job Description

Growing Home Care Agency is seeking a full-time Scheduling (PCA) Coordinator to join our team in our

Brooklyn Office. The successful candidate will be responsible for managing the scheduling of staff,

ensuring that all shifts are filled and that all staff are properly trained and informed of their duties. The

Scheduling Coordinator will also be responsible for maintaining accurate records of staff attendance and

performance, as well as monitoring and responding to any scheduling conflicts or changes. In addition,

the Scheduling Coordinator will be responsible for processing payroll.

Responsibilities include but are not limited to:

•   Open new cases

•    Direct point of contact for patients and aides

•    Review and update authorizations as needed

•    Ensure caregivers are compliant with EVV; clear dashboard daily

•    Process payroll; adjust calendars

•    If claim denied, contact insurance company

•    Scheduling of caregiver and assigning coverage

•    Provide translation to clients and caregivers

Requirements:

• Customer Service Experience, preferably in a healthcare setting
• Excellent organizational skills and strong attention to detail
• Good communication skills
• Ability to multitask in a fast-paced environment
• Bilingual in Spanish or Bengali or Mandarin/Cantonese or Russian a must