Job Description

About the Job:

@Home Therapy is seeking a Full-Time care coordinator to join our in-person office staff.

Position Overview:

• You will be responsible for responding to incoming referrals, intake, and monitoring a caseload of patients on the program.
• Additional tasks include insurance verification, answering and screening phone calls, communicating with therapists by phone and email, reporting to your supervisor, and attending weekly case management meetings.

Responsibilities:

• Putting new patients on the program, intake, insurance checks, and assigning them to a therapist.
• Managing a patient caseload, tracking visit notes, and providing administrative support for therapists.
• Ensuring Quality Assurance by calling your patients and following up with their therapist.
• Entering patient information into our EMR.
• Answering new patient inquiries by phone and email.
• Reporting regularly with your supervisor.

Requirements:

• Minimum 1 year in a medical office setting.
• Excellent communication skills over the phone and email.
• Detail-oriented, organized, and able to prioritize tasks.
• Great computer skills for typing, using Microsoft databases, and quickly locating files.
• Able to clearly explain our services in a positive manner to potential new patients.
• Work as part of a team with a good attitude.
• Consistent and Punctual Attendance is mandatory.
• Experience with Electronic Medical Records is a plus.

Benefits:

• Office located next to the LIRR Valley Stream station, easy commute from Queens or Nassau County.
• Full training provided.
• A positive work environment with a patient-centered management approach.
• Competitive salary plus PTO and bonus opportunities.

W Hawthorne Ave, Valley Stream, NY 11580, USA

Experience Required

1-2 years