Job Description

The mission of CARES is to assist children and adults with intellectual/developmental disabilities (ID/DD) and/or mental health conditions and their families, in particular, from under-served multilingual communities, access information, obtain resources and services.

Essential Duties and Responsibilities:

The main focus of this position is to support the mission of CARES through proper and accurate data entry for our programs. This includes responding to inquires regarding glitches or issues in the system and communicating with the Programer to rectify all issues.

• Enter data correctly on a consistent basis.
• Troubleshoot issues with in-house application.
• Keep a log of all updates from users and track progress.
• Communicate issues from users to Programmer when necessary.
• Make corrections as needed.
• Able to manage to tasks and projects and demonstrate the ability to prioritize tasks with limited supervision.
• Other job-related duties as assigned.

Education and/or Work Experience Requirements:

• Excellent verbal and written communication skills, including ability to effectively communicate with coworkers.
• Computer proficiency (MS Office – Word, Excel and Outlook)
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• High school diploma or GED required. Associate or College degree preferred.

Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
• Must be able to lift and carry up to 35 lbs.
• Must be able to talk, listen and speak clearly.

Skills Required