Job Description

Technical Operations Coordinator
Brooklyn, NY-Travel within Tri State Area
60-75k
We are currently seeking a proactive and detail-oriented Technical Operations Coordinator to join our team. In this role, you will be responsible for overseeing technician issues, job-related matters, and ensuring quality control across all projects. If you thrive in a dynamic environment and have excellent organizational skills, we encourage you to apply.
Responsibilities:
Technician Management: Serve as the main point of contact for technicians, addressing any issues or concerns they may encounter during assignments.
Job Oversight: Monitor all ongoing projects, ensuring that they adhere to established standards and timelines. Perform regular check-ups on job sites to assess progress and address any emerging issues.
Quality Control: Implement quality control measures to maintain high standards of workmanship and service delivery. Conduct inspections and audits to identify areas for improvement and ensure compliance with company policies.
Problem Resolution: Act as a liaison between technicians, clients, and internal stakeholders to resolve job-related issues promptly and effectively. Troubleshoot any challenges that arise and implement solutions to prevent recurrence.
Job Logistics: Manage logistical aspects of jobs, including coordinating access to job sites, securing necessary equipment or materials, and facilitating communication between relevant parties.
Documentation: Maintain accurate records of job-related activities, including incident reports, service requests, and project documentation. Ensure that all documentation is complete, organized, and easily accessible for reference.
Continuous Improvement: Identify opportunities to streamline processes and improve efficiency within the dispatch function. Collaborate with team members to implement best practices and enhance overall operational effectiveness.
Qualifications:
Previous experience in a dispatch or coordination role preferred.
Strong organizational skills and attention to detail.
Excellent communication and interpersonal abilities.
Ability to thrive in a fast-paced, high-pressure environment.
Proficiency in basic computer applications and software.
Fluent in English and Spanish-speaking required.
Availability to work the specified hours from 11:00 AM to 8:00 PM.
If you are proactive, adaptable, and thrive in a dynamic work environment, we invite you to apply for the Field Operations Supervisor position. Join our team and play a vital role in ensuring the smooth operation of our projects.
Email resume to: xxxxx
Apply online:
https://jobs.crelate.com/portal/maiplacement/job/maz41td33g48317jsqjpwxghpw?crt=xxxxx