Job Description

The mission of CARES (Community Assistance Resources and Extended Services, Inc.) is to assist children and adults with intellectual/developmental disabilities (ID/DD) and/or mental health conditions and their families, in particular, from under-served multilingual communities, access information, obtain resources and services.

Location: E 35th St Salary: $45,000 - $55,000 DOE  Full-Time

Essential Duties and Responsibilities:

The responsibilities for this position includes the execution of consent forms, including rectifying all errors and omissions and submission of said forms. In addition, they would oversee the ongoing waiting list for services; this includes updates, additions and contacting clients when services are available. They must have the ability to manage detailed tasks and follow through with consistency.

• Oversee treatment plans and ensure that all documentation is correct.
• Initiate and review consent forms for submission. Correct errors and omissions as necessary.
• Weekly meetings with supervisor.
• Oversee the waiting list for services and interact with clients regarding their placement.
• Communicate with Insurance Companies and obtain authorizations.
• Review cases to ensure compliance.
• Speak to families regarding services.
• Perform related duties as assigned by supervisor.
• Maintain compliance with all company policies and procedures.

Education and/or Work Experience Requirements:

• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
• Computer proficiency (MS Office – Word, Excel and Outlook)
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• High school diploma or GED required, Associates or Bachelor's Degree preferred.

Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
• Must be able to lift and carry up to 35 lbs.
• Must be able to talk, listen and speak clearly.

Skills Required