Job Description

Salary: $25-$27/hour + Commission

Location: Williamsburg (On-site)

Hours: Monday - Friday, 9 AM - 5 PM

What You'll Do:

• Patient Outreach - Connect with patients who left or are considering leaving
• Persuasion & Recovery - Convince patients to stay or return to our agency
• Issue Resolution - Deescalate conflicts and troubleshoot service problems
• Coordination Follow-up - Work with teams to resume tailored services
• Target Achievement - Hit weekly retention targets

What We Need:

• Experience: Customer service, sales, or conflict resolution background preferred
• Communication Skills: Excellent persuasion and negotiation abilities
• Problem-Solving: Creative troubleshooting and solution-finding
• Work Style: Results-driven, empathetic, persistent approach

Perks: *Medical/Dental insurance *Paid time off *Growth opportunities

Skills Required

Experience Required

1-2 years