Director of Coordination

A reputable and mission-driven home care agency based in Brooklyn is seeking a Director of Coordination to lead a dynamic team of professionals supporting hundreds of clients across NYC.

If you’re passionate about creating meaningful impact, thrive in a collaborative environment, and are ready to step into a leadership role with real growth potential, we’d love to hear from you.

Why This Opportunity Stands Out

All Jewish holidays are fully paid time off

Fridays are always half-days

Additional PTO + comprehensive health benefits (with no premium cost)

Childcare reimbursement

Supportive and stable team culture—this is not an environment with high turnover

Recently promoted leadership—growth from within is prioritized

About the Role

You’ll lead a multicultural, high-performing team responsible for caregiver scheduling, service coverage, client relations, payroll accuracy, and daily operations. This hands-on leadership role is ideal for someone who can inspire others, think operationally, and maintain a calm, solutions-oriented mindset in a fast-paced setting.

Key Responsibilities

Supervise and support coordinators managing caregiver schedules and daily service delivery

Oversee full shift coverage, including last-minute or emergency staffing

Drive efficient, accurate caregiver-patient matching

Ensure compliance with agency standards, DOH regulations, and documentation timelines

Monitor service delivery and implement corrective actions when needed

Oversee timely payroll processing while maximizing billing

Cultivate a culture of accountability, teamwork, and care

Requirements

At least 3 years of leadership experience in home care coordination or HR, in a LHCSA

Experience managing high-volume, multilingual teams (on-site and remote)

Skilled in communication, coaching, scheduling, and compliance oversight

Proficient in Microsoft Office and scheduling tools (e.g., HHAeXchange, Smartsheet)

Full-time, on-site availability with occasional after-hours support as needed

Preferred:

Multilingual (Spanish or Yiddish)

Knowledge of Medicaid waiver programs

Experience in quality assurance, internal audits, or process improvement

What We Offer

Full health, dental, and vision insurance

FSA & life insurance

Paid time off & paid holidays (including all Jewish holidays)

Half-day Fridays

Childcare reimbursement

A truly collaborative work environment where your contributions are recognized and valued

Apply today and take the next step in your home care leadership journey—join a team that understands the value of work-life balance, respect, and long-term growth.

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